Articles
In most cases you either purchased your domain through us or you are moving your domain from...
02: I published my website to the server but can't see it. I still see a directory of files.This can be one of two things. The files were uploaded to the wrong directory or the main file to...
03: I changed my password and can't get to my Control Panel?First, you will need to wait at least 10 minutes for the change to take effect. Then, shut down...
04: I am having problems sending email.There are two most probable reasons you may be having trouble with your outgoing mail. The most...
05: How do I renew my account?When your initial billing period is up, we automatically renew it unless you...
06: Why has my domain 'temporarily been disabled?If you ever see this message instead of your webpage, that means your site has been...
07: What is a quota? Why am I at my limit? What is a grace period and why am I in it?Your hosting account comes with two quotas. One of these is for the amount of files you're...
08: Why am I getting so much spam?Part of the reason you are getting spam is that spammers have very sophisticated techniques for...
09: I can't get to my webmail.If you receive an error message about an "invalid session cookie" when you try to log in, the...
10: I can't get to my website! Where is it?If you see a "This domain has temporarily been disabled" message, see #6.If you see a directory...
