This page takes you step by step through the procedure for transferring a domain away from us (Dotster) to another Registrar.
The transfer process involves the tasks that are described below. Following the transfer tasks, we provide information about tracking the progress of the transfer, and ICANN rules regarding rejections.
Transfer Task 1: Verify that the domain name is eligible for transfer
To make sure your domain name can be transferred, check the following:
The domain name has been registered for at least 60 days, and has been at Team Media for at least 60 days.
The domain name is not in "client update prohibited" status.
Transfer Task 2: Confirm contact information
Before you can transfer a domain, the Registrant and Administrative contact information must be up-to-date at Team Media, because it is these contacts who receive the transfer request and okay the transfer.
To update these contacts at Team Media:
Log on to your account at www.TeamMediaDomains.com.
click the "My Domains" tab.
Select the check boxes of the domain you want authorization codes for, or click "Select All".
Open the "Step 2" menu and click "Change Contact Information".
Click "Registrant" or "Administrative". The Registrant and Administrative contacts, especially the email addresses, must be correct to approve transfers.
If you want to apply the same changes to the other contact types, select the check boxes next to the contacts.
Click "Update".
To finalize the change, click "Yes".
Transfer Task 3: Obtain the authorization code or retag the domain name
Some TLDs require that you provide an authorization code for your domain name, to provide an extra level of assurance that the transfer request comes from an authorized source.
To transfer a .com, .net, .org, .info, .biz, .us, .name, .cn, .tw, .cc, or .in domain name, obtain the authorization code from Team Media
Log on to your account at www.TeamMediaDomains.com.
Click the "My Domains" tab.
Select the check box next to the domain name you want to transfer.
Open the "Step 2" menu and click "Retrieve Authorization Code".
Click "Go". Dotster's system sends an email containing the authorization code to the domain registrant.
Transfer Task 4: Unlock the domain
Before you can transfer a domain away from Team Media, the domain must be unlocked. Locking is a feature most registrars offer to prevent unauthorized transfers (hijacking) of domains.
To unlock:
Log on to your account at www.TeamMediaDomains.com.
Click the "My Domains" tab.
Select the check box next to the domain name you want to transfer.
Open the "Step 2" menu and click "Unlock these domains".
